Learn About Our History

About Us

IN REAL ESTATE, CHARACTER COUNTS.

GOOD STEWARDS SINCE 1995

At H•I Management, we pride ourselves on service. We treat your property like it is our own, and our goals are to maximize revenue, while controlling costs and ensuring asset preservation. We are fully vested in your property and are committed to its success. Our team sets HI Management apart. By maximizing revenues and controlling costs, our personalized approach to each property and the variety of services we offer create the right solution for your property. We believe that every residential property should be a thriving community.

H•I Management turns properties into thriving communities by building strong relationships, delivering quality customer service, and offering total transparency.

Formed in 1995, H•I Management has decades of experience creating strong communities and building value in our clients’ properties.

By focusing on transparency, consistency, and a better residential experience, H◦I Management has grown occupancy and worth in many types of properties, from distressed properties and senior communities, to student housing and well-established residencies.

We treat your properties like we would our own. Our managers place an emphasis on timely, accurate reporting, controlling costs, and maintaining all physical assets of every property they manage. Through this, we’re able to develop an atmosphere that makes residents happy to call your property “home.”

Meet The Team

Tim Shafer

Member/President

With over 20 years of experience managing capital assets, Timothy J. Shafer has earned his stripes in the property management industry. He graduated from Indiana University with a B.S. of Accounting and has since earned several certifications, including:

  • Certified Public Accounting (CPA)
  • Housing Credit Certified Profession (HCCP)
  • National Compliance Professional – Executive (NCP-E)
  • Indiana Apartment Association – Board Member

Kelley Jones

Director of Property Management

Kelley Jones has been working in property management for over 15 years. As the Director of Property Management, she is responsible for supporting and executing HI-Management’s strategic objectives, ensuring that each managed property meets or exceeds owner expectations and that the overall performance surpasses industry standards. Onboarding, training, asset management, monitoring operations and establishing contacts are a few of the techniques utilized to achieve these results. Kelley has experience managing the following programs: Conventional, LIHTC, Rural Development, Work Force Housing and HUD.

  • Housing Credit Certified Professional (HCCP)
  • Certified Occupancy Specialist (COS)
  • Tax Credit Specialist (TCS)

Amber Swain

Director of Accounting

Amber has been working in accounting, auditing and tax preparation for more than 15 years and has been with HI Management for over 10 years. Amber earned her degrees in Accounting, Forensic Accounting and Marketing from Indiana State University before starting her career in DOZ’s audit practice. As the Director of Accounting, she supervises day-to-day accounting activities and is responsible for the financial reporting for the portfolio. She analyzes and distributes financial reports to the owners, investors and lenders. She also manages the corporate accounting team and the daily operations of accounts payable, accounts receivable, asset monitoring and more. Over the past 10 years Amber has enjoyed the family feel atmosphere at HI Management and is excited to see what the future holds for the company as it continues to grow.

Stephanie West

Director of Organizational Development

Stephanie West has over 22 years of Property Management experience. She began her career in 1999 at the entry level as a Leasing Professional for a brand-new lease up community and has never looked back. Since then, she has held various roles as a Property Manager, Compliance Monitor, Lease Up Specialist and Regional Manager. Stephanie is passionate about empowering team members to perform at their best.  She is focused on supporting our employees to have the necessary tools and skill set to provide an exceptional living experience for our residents.

Thomas Whetsel

Director of Maintenance

Thomas Whetsel has 30 plus years’ experience in the maintenance and HVAC world. As Director of Maintenance, he is responsible for our maintenance team and all related activities in our portfolio. His achievements include:

  • North American Technical Excellence Certification (NATE)
  • Member of the Refrigerant Service Engineering Society (RSES)
  • HVAC Journeyman Card
  • Certified in Chemical Management

Karen Beard

Director of Compliance

Working in real estate management for more than 10 years, Karen K. Beard leads our compliance team for Section 42, Section 8, market rate, and student housing compliance. Her achievements include:

  • Certified Apartment Portfolio Supervisor (CAPS)
  • Housing Credit Certified Profession (HCCP)
  • Site Compliance Specialist (SCS)
  • Certified Occupancy Specialist (COS)
  • Enterprise Income Verification Specialist (EIVS)
  • H-I Management Employee of the Year Award

Tabitha Reid

Assistant Director of Accounting

Tabatha Reid is a mom to one, US Navy veteran and SoCal transplant. She discovered her love for accounting over the years as she has worked in the field. There is always something new and it certainly keeps her on her toes. This love for her work is driving her education so she can sit for the CPA exam in the next few years. Outside of work, when she’s not studying, she loves camping, writing, and spending time with her cats and Xbox.

Ashley Atkinson

Accounts Payable Manager

Ashley began her property management career after graduating from Ball State University with a degree in Property Management. Since graduating, Ashley has been in the property management industry for 20 years and has obtained a diverse background in leasing, management, operations, budgeting, and accounting. In her current role with HI Management, Ashley is responsible for accounts payable, file auditing, and accounts payable training.

Amanda Dwiggins

Area Manager- Region 1

Amanda joined the HI Management team in June of 2019 and has been in the apartment industry for 10+ years. She has worked in LIHTC and conventional properties.

  • Certified Apartment Manager (CAM)
  • Housing Credit Certified Professional (HCCP).

Amber Sparkman

Area Manager- Region 2

Amber Sparkman is an Area Manager for H.I. Management’s northeast region. She has over 5 years of property management experience, which includes managing multiple LIHTC and multifamily properties. Amber comes with a degree in Business Administration from Ivy Tech Community College with over 18 years of management experience and is very excited to be a part of the H.I. team

  • Site Compliance Specialist (SCS)

Ashley Strother

Area Manager- Region 3

Ashley is originally from Wentzville MO just outside of St. Louis, She has a BS in Marketing from Missouri Baptist University with an Associate Degree in Business Management. Ashley has been working in Property Management for 7+ years both in Missouri and Indiana. She started her journey in property management at the front desk, moving up to accounting, property manager and now an Area Manager in the Lafayette area.

Kurtis Crabtree

Area Manager- Region 4

Kurtis Crabtree is from Lebanon, IN and graduated college with two degrees from Maryville University in St. Louis. He has two children (10 and 1) and resides back in his hometown of Lebanon. He loves working with residents and staff on all levels.

Kurtis has been an area manager for two years at HI Management. He has been in the property management industry as a property, area and regional manager for almost 6 years. He prides himself on compliance, willingness to jump on any project, and being very team-oriented!

April Haynes

Area Manager- Region 5

April has over 20 years of experience in property management. She started out as a leasing agent and has worked her way up to Area Manager in the Northern Indiana region. Her background is in conventional and LIHTC programs.  She specializes in lease ups and collections. She also has a bachelor’s degree in criminal justice.

  • Housing Credit Certified Professional (HCCP)

Misty Mack

Area Manager- Region 6

Misty Mack has 8+ years of experience in property management. She started as a Leasing Agent and 6 months later was made Property Manager. Within 2 years Misty was promoted to District Manager, then 2 years later was promoted to Regional Manager over 13 properties in Southern Indiana. Misty joined HI-Management as Area Manager in June of 2021.

  • Certified Occupancy Specialist (COS)
  • Enterprise Income Verification Specialist (EIVS)
  • Housing Credit Certified Professional (HCCP)

Susan Kraus

Area Manager- Region 7

Susan Kraus was born and raised in Bloomington, IN where she started her career in property management in 1982 as a receptionist. Susan very quickly became a leasing consultant and within a year was in charge of 1600 rental units, mostly student housing. Susan has been an instructor for IAA, teaching classes in both their CAM program and their NALP program.  Susan has spent the last 20+ years working on LIHTC and conventional properties.

  • Certified Apartment Manager (CAM)
  • Certified Apartment Portfolio Supervisor CAPS
  • Certified Apartment Maintenance Technician (CAMT)
  • Accredited Residential Manager (ARM)
  • National Apartment Leasing Professional (NALP)
  • Certified Occupancy Specialist (COS)
  • Certified Property Manager (CPM)

Meet The Associates

Tricia G. Simms

Tricia joined House Investments in 2008 and oversees all accounting functions of the  Company. She is involved in the operations of the company’s assisted living facility and handles investor reporting and asset monitoring. Tricia’s previous experience encompasses over 20 years of accounting including budgeting, payroll, financial statement preparation and analysis, accounts receivable and accounts payable.

Rob Dury

Rob joined House Investments in 2019. His responsibilities include assisting in analyzing the financial feasibility of projects, project due diligence, locating new developments, and assisting in the overall project development process. He also assists in closing property purchases and loans. Rob graduated from the University of Indianapolis in 2017 with a degree in Business Administration and Finance. Rob received his MBA from the University of Indianapolis in 2018. Prior to joining House Investments, Rob worked as a consultant at BKD, LLP.

Mindy Brown

Mindy joined House Investments in 2013 and is the Office Manager for the company. Mindy provides organizational and administrative support to the Executive Team of House Investments. She also assists with accounting, billing, accounts payable and accounts receivable processing.She also serves as the Assistant Director of Partnership for Affordable Housing. Mindy has over 21 years of administrative experience in various professional settings.

Scroll to Top